Privacy Policy

The confidentiality and integrity of your personal data are important to us. This privacy policy informs you which data is collected in connection with our QR webshop, our loyalty app and this website, and how it is processed.

We comply with the Swiss Federal Act on Data Protection (FADP) and, where relevant, the EU General Data Protection Regulation (GDPR).

1. Data controller

The controller responsible for the processing of personal data is:

Gigi Bistro GmbH
Churerstrasse 160b
8808 Pfäffikon SZ, Switzerland
Email: hello@gigibistro.ch

2. Type and scope of data processing

We process personal data required for processing orders in the QR webshop, using the loyalty app, and operating this website. This includes, in particular, contact details, order and payment information, and technical usage data. Data that is no longer needed is deleted or anonymised.

3. Rights of data subjects

Under applicable data protection law, you have the right to request information about your processed data, as well as the right to rectification, erasure, restriction of processing and data portability. Please contact hello@gigibistro.ch for this purpose.

You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC).

4. Data security

We use technical and organisational measures to protect your data against unauthorised access, loss or misuse, and use SSL/TLS encryption (HTTPS) for data transmission on this website.

5. Cookies and server log files

When you visit our website, certain technical information (e.g. date, time, IP address, browser data, pages visited) is collected. This data is used to ensure operational security and to improve our offering.

On your first visit to our website, we inform you about the use of cookies for analytics purposes (e.g. Google Analytics) and obtain your choice via a cookie notice. Tools such as Google Analytics are only activated once you have given your consent. You can withdraw your choice at any time via your browser settings by deleting the stored cookies.

6. Third-party services

To provide our offering, we use the following third-party services:

Ordering system

OrderMonkey (powered by SELISE): operation of the QR webshop and order processing. Privacy policy: ordermonkey.com/datenschutzerklaerung.

Loyalty programme

Leat: technical basis of our loyalty app. Privacy policy: leat.com/legal/external-privacy-statement.

Payment processing

Nexi Schweiz AG, Richtistrasse 17, 8304 Wallisellen: processing of card and other digital payments. Privacy policy: nexi.swiss/de/legal-footer/datenschutzerklaerung.
TWINT AG: processing of TWINT payments. Privacy policy: twint.ch/datenschutz.

Analytics

Google Analytics (Google): statistical analysis of website usage. Privacy policy: support.google.com/analytics/answer/6004245.

Fonts

Google Fonts: used to load the Poppins and DM Sans typefaces. Privacy policy: developers.google.com/fonts/faq/privacy.

Social media

Instagram (Meta Platforms Ireland Limited): link to our Instagram profile. Privacy policy: facebook.com/policy.php.

Once we offer delivery through the partner UberEats, we will update this privacy policy with the relevant information.

7. Changes

We reserve the right to amend this privacy policy as needed. The version published on this page at any given time is the applicable one.